FREQUENTLY ASKED QUESTIONS
Non-Emergency Medical Transportation – Royal Care Transports
Non-emergency medical transportation (NEMT) is specialized transportation for individuals who need assistance traveling to and from medical appointments but do not require emergency ambulance services.
Royal Care Transports provides safe and professional wheelchair, gurney, bariatric, and stair chair transportation throughout Orange County and Los Angeles County.
We offer:
- Wheelchair Transportation
- Gurney / Stretcher Transportation
- Bariatric Gurney Services
- Electric Stair Chair Assistance
- Wait & Return Services
Our team helps ensure safe and comfortable transport from pickup to drop-off.
Yes. We can provide transportation using our professional-grade wheelchair, or we can transport passengers using their personal wheelchair.
We also assist with safe transfers to and from the wheelchair when needed.
Yes. We offer specialized bariatric gurney transportation for patients who require additional support and heavy-duty equipment. Please inform us at the time of booking so we can prepare properly.
Yes. We offer wait and return transportation when scheduled in advance. This service is commonly used for dialysis appointments, outpatient procedures, and rehabilitation visits.
Yes. We provide electric stair chair transportation for individuals who need assistance navigating stairs during pickup or drop-off.
If the passenger can safely sit upright during transport, wheelchair transportation may be appropriate.
If the passenger must remain lying down during transport, stretcher transportation is typically required.
If you are unsure, please contact us and we will help determine the best option.
We provide services throughout Orange County and select areas of Los Angeles County, including:
Anaheim, Orange, Placentia, Fullerton, Santa Ana, Garden Grove, Brea, Tustin, Buena Park, Stanton, La Habra, Yorba Linda, Westminster, Rowland Heights, Downey, Whittier, and Montebello.
If you are unsure whether we service your location, please contact us.
Yes. Our team is trained to provide professional, respectful, and safe patient assistance during all transports. Safety and dignity are our top priorities.
You can schedule transportation by:
📞 Calling 714-305-3246
📩 Submitting a request through our website contact form
We recommend scheduling in advance whenever possible.
Need safe and reliable medical transportation?
Royal Care Transports is ready to assist.